We offer enterprise-grade support packages to Symas customers — our flagship offering. Symas support services have been hailed as the best LDAP maintenance and technical support to be had, period.

Enterprise Support Subscriptions

We offer annual subscriptions to Symas customers who require enterprise-grade capabilities, uptime and support.

Your support subscriptions give you access to tested and packaged binaries, product maintenance, and unlimited email support tickets, which go through our trouble-ticketing system from your unique customer email address, and are processed within a few business hours.

For an additional fee, we offer 24/7 phone support as well as a range of training and professional services.

Open a Ticket

Already a Symas customer? If you’ve purchased a Symas support subscription for any of our open source software offerings, you can log in below.

Get Support

To learn more about our support subscriptions, please fill out the contact form, and our sales team will be in touch to answer your questions.


 

Support Subscription Pricing

Symas OpenLDAP Directory Gold Symas Enforcement Foundry Apache Directory Server Apache Directory Studio
Standard Subscription (email only) $6,000 per server $6,000 per server $6,000 per server $100 per copy (minimum 10 copies)
AnyTime Subscription (24×7 telephone support) $9,000 per server $9,000 per server $9,000 per server $150 per copy (minimum 10 copies)
OEM/ISV Subscription $6,000 per platform Please call us for a quote $1,000 per application $1,000 per application
Volume Discount 10% for 10 or more servers 10% for 10 or more servers N/a N/a
Cash Pre-payment Discount 10% for terms of 3 or more years 10% for terms of 3 or more years 10% for terms of 3 or more years 10% for terms of 3 or more years
Educational Institution Discount 20% 20% 20% 20%

Begin Your Subscription

Get started. Purchase a support subscription here.